Metro Document Portal

Metro Trains Melbou​​​rne (‘Metro’) has established this Document Portal to provide timely, 24/7 accessible, quality information to our external business partners, ​Suppliers and Contractors doing business with Metro.

This portal contains current, authorised documents available to be referenced and used by external organisations in the normal course of doing business with Metro and provides capabilities in document sharing, control, document searching facility & real time access across various platforms including PC, ​Mobile & Tablet.

Please refer to the Disclai​mer regarding the use of this Metro Document Portal.

 Searching documents

Metro has introduced a new Metro Controlled Document External Portal to access Metro documents. Metro is progressively migrating controlled documents into the new portal. For more information, see Metro Controlled Document.

Document Portal

For all controlled documents (e.g. policies, standards, procedures and guidelines):

  • engineering
  • safety, environmental, quality and risk
  • Rolling Stock
  • Infrastructure
search new Metro Controlled Document External Portal

Please use Microsoft Edge browser

For other engineering documents:

  • Approved products registers, engineering newsletters, working timetable addenda
  • OCMS (operational control systems, communications, ICT), Work Readiness (due to be migrated to new portal in 2021)

search Engineering Documents


For other safety and Rail Industry Workers (RIW) documents:

  • e.g. bulletins, inductions and signal diagrams
search Safety & RIW Documents

 Contact us

​For technical or operational issues in the use of this MTM Document Portal, please email:

For requesting​ a MTM Document which is not listed in the MTM Document Portal, please email:

For feedback, enquiry or improvement suggestion regarding any Engineering Document (including engineering standards), please email:​​​​

 Doing business with Metro

If you’re a supplier, contractor or business partner, contact Metro HQ for all business enquiries.
Phone enquirie​s:  ​​+61 3 9610 2400​
Postal address: GPO Box 1880 MELBOURNE VIC 3001
Delivery address: Level 16, 700 Collins Street, Docklands VIC 3008
E-Tender portal: Click here to access the portal web site

You can find more information on doing business with Metro here.​ ​​​​​​

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